JUMP START Blog and Online Community

    Need to know what users want in your web site? Just ask!

    Posted by Lisa Kirschner

    May 7, 2010 11:34:53 AM

    Learn how user research--including surveys, focus groups, interviews,
    online user testing
    or formal lab testing--can give you priceless
    insight into your users' needs and preferences.

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    Topics: user research, Content Management, flair interactive, focus groups, flair, interviews, online user testing, content strategy, usability, surveys, formal lab testing, lisa kirschner

    The iPad, the Kindle, and the Future of Books : The New Yorker

    Posted by Lisa Kirschner

    Apr 28, 2010 9:56:43 AM

    Excellent recap of the history between Amazon.com, Apple and traditional publishing houses by Ken Auletta at The New Yorker. This has forever changed my view of Amazon!

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    Topics: digital publishing, Content Management, content development, amazon, flair, steve jobs, kindle, content strategy, apple, Miscellaneous, ipad, ken auletta, lisa kirschner, ebooks, jeff bezos, Industry Leaders

    Taxonomy Boot Camp

    Posted by Stephanie Bach

    Nov 18, 2009 8:01:40 AM

    Still Time to Register for Taxonomy Boot Camp 2009!

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    Topics: meta data, taxonomy, Content Management, flair interactive, Online Marketing, flair, content, Interesting and Useful Sites, CMS Tools, content strategy, Miscellaneous, web site

    Web Content Management: Inconvenient Truths and Industry Challenges

    Posted by Lisa Kirschner

    Nov 5, 2009 6:22:00 AM

    There is no best web content management system. But there is probably a good Web CMS for what you’re trying to do. With that, we kicked-off a heated debate on Inconvenient truths and unsolved WCM industry challenges at the J.Boye 2009 conference in chilly Aarhus, DK.

    via www.cmswire.com

    Great summary of notes from CMS Wire for the "Inconvenient truths and unsolved WCM industry challenges" session from the J. Boye 2009 conference. I love the fact that user experience improvements are noted as a must-have requirement for the web content management (WCM) industry, particularly open source tools.

    I'm also glad to see the recognition that matrices and Excel charts should not be used to compare and analyze WCM tools during the selection process. See our blog post about this topic, "Why You Don't Need a Detailed CMS Comparison Chart."

    What are your thoughts on what's working and what's not in WCM today?

    Lisa Kirschner
    Founder and Managing Director, Flair Interactive Services Inc.
    Managing Editor, Content 911 Blog

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    Topics: Content Management, flair interactive, web content management, flair, CMS Tools, lisa kirschner, WCM

    Viral Content is King!

    Posted by Stephanie Bach

    Oct 27, 2009 5:07:00 AM

    Here's a GREAT article on viral content, and why it matters beyond social media circles:

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    Topics: web, viral content, Content Management, content development, flair interactive, Online Marketing, seth godin, flair, content strategy, social networking, blog

    Making It Personal

    Posted by Barb Conway

    Oct 6, 2009 11:09:08 AM

    Personalizing content on your Web site is a great way to provide real added value to your users. And the more personally relevant that content is, based on a combination of a specific user's actions or personal information stored about that user, the more valuable it can be. Amazon.com is one of the best examples of how effective this can be. However, setting up your site to dynamically serve pages or content can be complicated--and measuring results can be even trickier. 

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    Topics: Content Management, flair interactive, CMS, flair, marketing, interactive, Miscellaneous, personalization

    Why Content Matters

    Posted by Stephanie Bach

    Oct 1, 2009 10:25:00 AM

    We live in an era of 'raging' content. Access and availability, and the speed at which we enjoy them, is commonplace. We blog, we tweet, we text--and in those spaces use language and abbreviations that would make Strunk and White roll over in their graves.

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    Topics: Content Management, content development, flair interactive, Online Marketing, CMS, flair, content strategy, information architecture, usability

    Joomla! Developer Conference Announced

    Posted by Lisa Kirschner

    Sep 15, 2009 5:24:02 AM

    The Joomla! Project is tentatively planning a developer conference that will take place in New York City this December:

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    Topics: Content Management, flair interactive, CMS, flair, joomla, Miscellaneous, WCM

    Optimizing Your CMS for Search Engines--on a Dime

    Posted by Stephanie Bach

    Sep 11, 2009 9:46:00 AM

    It seems that everyone is playing the SEO game these days, and with all the players out there (such as Google, Bing! and Yahoo!), getting swept up in the pay-per-click model can cost big bucks over time. How to make the most of your CMS tool and your budget--and still get great returns from search engine traffic? Start with 'homegrown' tactics before you tackle PPC.

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    Topics: web, Content Management, flair interactive, CMS, flair, content management system, content, CMS Tools, interactive marketing, content strategy, SEO, search engine optimization

    Winning Over Your CMS Content Contributors

    Posted by Stephanie Bach

    Sep 8, 2009 6:28:00 AM

    Over the years, we've worked with numerous CMS tools--from enterprise-level to open source and homegrown tools. The bells and whistles may differ from product to product, but the challenge of training and managing content contributors remains universal: How to make the process of managing content easier and more compliant, even if users are not 'technically inclined'?

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    Topics: Content Management, content development, flair interactive, CMS, flair, content management system, content strategy, usability, crownpeak, content authors

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    The JUMP START blog and JUMP START products are brought to you by Flair Interactive Services Inc. Learn more about Flair.

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